Support
The GK service organization ensures the unobstructed operation of your solutions and the quick elimination of troubles. If required, the specialists in our company-owned third-level support center are always at your disposal around the clock on 365 days in the year.
After the going live, you are intensively assisted by the support department of our service organization. Around the clock, our highly qualified engineers and technicians are at your disposal and ensure that your business-critical branch store systems are ready for operation.
Our service organization fulfills even most demanding requirements and ensures the operation of several ten thousands of productive installations due to the following:
- Availability on 365 days in the year, on 7 days in the week, 24 hours per day
- Multiple language
- Own third-level support center staffed with qualified technicians and engineers of the GK SOFTWARE AG
- Up-to-date remote maintenance possibilities
