The challenge

• A uniform solution for 1,000 Douglas perfumeries in 18 countries
• Cutting of TCO by reducing maintenance and support
• Fiscalization (hardware/software)
• Mapping of Douglas Card functions
• Connecting an external CRM system
• Integrating of Lufthansa Miles & More
• Mapping of various discount actions in several countries
• 24 hour operating concept
• EFT connection in 18 countries

The solution

• GK/Retail POS Touch (natively 1024x768) with GUI in proprietary Corporate Design
• GK/Retail Backoffice
• GK/Retail StoreWeaver components for connecting CRM system, Lufthansa Miles & More
• GK/Retail Storemanager for parameterization and monitoring

The GK/Retail Suite is GK SOFTWARE AG´s comprehensive solution for the store with all its interrelations within retail companies. With approximately 50,000 installations in more than 20 countries, GK/Retail is the market leading Java solution in Europe. The modular solutions of GK/Retail Suite enable the complete store operation from POS, Backoffice, mobile devices, Workflow to headoffice and efficiently integrate, if necessary, all subsystems within the store.
Leading retailers such as Douglas Parfümerie International, dm Drogeriemarkt, Galeria Kaufhof, Lidl, Netto Discount or Tchibo have been trusting in GK SOFTWARE AG solutions for years whenever it comes to controlling retail processes on the highest level.
In 2005, Douglas Perfumery International, a member of Douglas Holding, decided to rely on solutions from GK/Retail Suite in order to re-adjust its -European network of stores by means of a uniform store solution.
The introduction of GK/Retail at Douglas Perfumery International is one of the biggest European POS projects.