The Challenge

• Extend GK/Retail to include functionality required by large department stores
• Manage extremely large data volumes (up to 140 registers per store)
• Offer extensive promotions capabilities to support the in-house Enterprise Customer Loyalty module
• Support the unique requirements of the various departments within the store
• Support flexible yet centralized control of parameters with simple deployment of changes to all stores

The Solution

• GK/Retail POS
• GK/Retail Store Server
• GK/Retail Enterprise Storemanager
• GK/Retail Enterprise Promotions Management
• GK/Retail Enterprise Cockpit
• StoreWeaver

With the conclusion of the roll-out at Galeria Kaufhof, GK SOFTWARE AG has successfully completed one of the largest IT projects in German retail – on time and with the highest quality. By means of numerous improved and new business processes, the approximately 3,750 POS-systems benefit from reduced processing times and a streamlined POS configuration resulting in improved customer service.
In 2005, Galeria Kaufhof began evaluating solutions to replace their aging, in-house developed, DOS-based POS system which was no longer meeting the needs of their retail operation. The broad scope of features available within the standard offering of GK/Retail, as well as, the configurability of the solution, the modern open architecture, and the flexibility concerning operational aspects (touch screen with/without keyboard, full offline-capability) all contributed to GK/Retail being selected by Galeria Kaufhof. Hansjörg Bausch, Head of Organization/IT for Galeria Kaufhof, explains, “Our market analysis made it clear to us that GK SOFTWARE AG had the right solution, the right know-how, and the capacity to realize a project of the size and scope that we required�.