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The Challenge
- Lower Total Cost of Ownership (TCO)
- Fast Return On Investment (ROI)
- High reliability
- Able to run on any POS hardware solution
- Easy to implement
- Simple and intuitive to use, requiring only minimal training
- Central control of POS systems in all stores
- Enterprise-wide workflow solution to improve store standards and improve communication between store and head office
- Improve merchandise management processes
- Provide support for mobile applications
The Solution
Netto Marken-Discount is a German discount supermarket chain with headquarters in Maxhütte-Haidhof, Bavaria – in the south-east of the country. Netto has grown rapidly in recent years and now has more than 1,200 stores throughout Germany. An ever-increasing number of customers – already in excess of 5 million – shop its food and non-food range each week. Netto offers a much wider branded-product range than many of its rivals, and supplements this with a wide variety of fresh foods such as fruit, vegetables, dairy and meat. Netto carefully selects market-leading IT solutions and technologies to stay ahead of its competitors. GK SOFTWARE AG was chosen, by Netto, as its partner for store solutions and together, significant trading benefits have been realised. Workflow processes have been introduced which have ensured the highest operational standards are implemented consistently in all stores. Merchandise management processes, operating on mobile devices, enable action to be taken, where it matters most – on the shop floor – to improve presentation as well as product availability and thus maximise sales opportunities. Customer service at the point of sale has been greatly enhanced with the use of touch terminals – for the first time by any German food retailer.
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