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Restaurants have suffered as a result of the pandemic, as many dining rooms have closed or operate at a reduced capacity. Restaurants of all sizes have had to adapt, modifying existing models and introducing new processes that streamline online ordering, payments and pickup or delivery. And it’s proving effective. Restaurant…
It’s now been a decade since the ubiquitous iPhone phrase “there’s an app for that,” was first uttered. And with more than 8.93 million mobile apps available globally, it’s a phrase that’s held up well over time. But the popularity of apps means the market is now extremely saturated, and…
Software providers can talk and talk all day about what makes their offering the best. But hearing from a retailer who implemented the technology and is actively seeing benefits with their customers is the true testament of value. The future of retail is developing at a rapid rate today, with…
In the last dynamic pricing blog on coupons and bundles, we touched on industry-specific differences that can be crucial to a retailer’s success. Now, let’s take a closer look at one specific vertical: fashion retail. Fashion retail offers great potential for dynamic price optimization because the average margins are comparatively…
According to research from the National Retail Federation and Forrester, since January, no-touch payments have increased for 69% of retailers. Of those that offer contactless payments to customers, 94% expect the demand to continue increasing over the next 18 months. COVID-19 has caused an aversion to physical touch in an…
No two retailers are created alike. Their customers’ unique needs and the type of services they offer will lead to different strategies. But at the core of all successful retailers lies one idea: they understand the importance of being able to conduct retail efforts anywhere, at any point in time.…
When thinking about a consumer’s shopping experience within a brick and mortar store, retailers’ efforts are often segmented into two differing approaches: a focus on scanning and contactless, or immersive and personal technology. Contactless versus immersive tech Scanning and contactless technology work to drive convenience and cut down on time…
Recently, we published a blog on the new look of buy online, pickup in-store (BOPIS) services post-pandemic. We explored how a flexible, standalone BOPIS solution can make integration and deployment easier than ever. This is essential as BOPIS has become a critical service for many retailers to generate sales while…
When it comes to dynamic price optimization, the three crucial KPIs are sales, profit and purchase frequency. In pricing theory, it is said that in principle, any two of the KPIs can be raised together, but never all three. If you look at a single item, this might be true.…
Visa has once again delayed the EMV deadline for fuel retailers. This time, from Oct. 1 2020 to April 17, 2021. But what does this exactly entail? Given disruption due to the COVID-19 pandemic, the six-month extension provides retailers much needed additional time before the liability of fraudulent transactions shifts from…
