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Imagine any point in a customers’ journey with a retailer: the shopping basket should present through every step. The reality is, this is often difficult to achieve, especially because needs are often developing more rapidly as developers have time to build solutions. We’re looking to change that. Omnibasket is…
The cloud has made it possible for retailers to offer new services and conveniences in their stores that were previously impossible. For example, the ability to centralize customer data from across channels and devices, as well as process that information quickly, allows retailers to reach individual shoppers with personalized messages.…
As you know, many factors will be different this holiday sales season, as retail is facing major challenges due to the COVID-19 pandemic. Brick-and-mortar stores in particular are struggling with a sharp drop in sales. Online retail, on the other hand, saw growth: U.S. ecommerce sales grew more than 30%…
Since March, the way we shop has changed drastically. While not a new concept, “contactless” retail has arisen as a buzzword as retailers work to keep customers and employees safe. It’s now an essential feature in order to attract in-store shoppers and maintain consumers’ trust. Luckily, achieving contactless processes in…
Dark stores are quickly becoming a must-have for grocers looking to improve efficiency and customer service in today’s market. A recent survey found that 68% of shoppers purchased groceries online for curbside pickup or delivery during the pandemic. This surge in online shopping has led many stores to temporarily turn…
As a result of the pandemic, holidays like Thanksgiving, Hanukkah and Christmas, as well as events like company parties, will likely have a virtual aspect to them. However, as friends and families remain distanced, the need to connect will be stronger than ever. Whether consumers are looking to keep old…
It shouldn’t come as a surprise to learn that this holiday season will be unlike any other. And it will be high stakes, too – one in five retailers say their future is dependent on how well they do this quarter. Major concerns include if, when and how consumers will…
While our last dynamic pricing blog dealt with industry-specific features of dynamic price optimization in the fashion industry, today we’ll look at consumer electronics. The consumer electronics industry is one of the most challenging because of demand and competition. In order to survive as a retailer here, dynamic price optimization…
The last time you were inside a convenience store, you may have been making an impulse purchase — a soda or a snack while you were filling up your car. Convenience stores are synonymous with spur-of-the-moment purchases, but now during COVID-19, that type of spontaneity can be rare. As a…
Food waste is a massively pressing issue in the grocery industry. Shockingly, about one-third of all food produced goes to waste, according to the United Nations. Recently, The Consumer Goods Forum, consisting of 14 of the world’s largest retailers and manufacturers, launched a Coalition of Action on Food Waste to…
