Coop: Ready for the future with standard software


From patchwork to an end-to-end solution


Published in August 2020


With 960 sales outlets, the Coop Cooperative has the densest sales outlet network in Switzerland. After an intensive selection process, the Swiss retail company decided to integrate GK/Retail in order to equip the branches of all sales divisions with a uniform system. During the roll-out phase, over 6,000 systems were converted within a year.


In this case study, you will learn, among other things, how Coop

  • sustainably reduces service and maintenance costs by using standard software and is able to quickly integrate innovations and new technological developments in the future.
  • eliminates limitations in label printing thanks to automated GK in-house solution (while reducing costs at the same time).
  • eliminates additional systems for data conversion or consolidation thanks to the deep integration of the GK solution with central SAP systems.


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