Satisfied customers are the greatest reference

 

Our mission is to support our customers worldwide in the successful execution of their business processes. We are proud to count leading retailers from a variety of industries around the globe amongst our customers.

 

Leader in Customer Experience

 

Leader in Customer Experience

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The independent study "Customer Satisfaction in B2B" conducted by Service Value on behalf of the WELT news channel, acknowledges GK with top marks in the field of customer satisfaction. GK is the industry winner in the software category. This is because our mission is to provide our customers with the best possible software and 24/7 service to help them run their business processes smoothly.

GK is recognised as a leading global provider of comprehensive POS systems and store solutions, and is regarded as more than just a software company. We are an innovation and service partner and our customers appreciate that.

1. GK Software

2. Software AG
3. Datev
4. USU
5. salesforce
6. Novell
7. Infor Global Solutions
8. Informatica
9. SAS
10. Micro Focus
11. SAP
12. CompuGroup Medical Deutschland
13. Microsoft Deutschland
14. Kaspersky
15. Adobe
16. Oracle Deutschland
17. Avira

Visit the study

Overview

 

GK Software and its subsidiaries provide hundreds of customers with their cutting-edge solutions. We support over 548,000 productive installations in more than 60 countries, ensuring secure handling of business-critical processes for major international retailers.

Our AI solutions are used by around 450 retailers. A number of customers run our US-specific solutions for payment and central services in the US. More than 20 percent of the Global TOP50 Retailers rely on GK Software solutions sold under the SAP brand.

>60
Countries
548k
productive installations
>450
Customers
22%
Of global TOP 50 Retailers

Customers

 

A global footprint

GK has customers in all retail segments and on five continents.

11team

99

adidas

brands4friends

builders

callaway

christ2x

coop2x

dehner2x

depot2x

douglas2x

edeka2x

frankonia2x

fressnapf2x

game

hammer2x

hit2x

hornbach2x

hyvee

inter

jack

jaques

jysk2x

kaercher2x

kuo

lidl2x

maclaren

manufactum

mayers

medimax

migros2x

mpreis2x

netto2x

pga tour superstore

smyths2x

tally2x

tegut

telekom

thalia

toom

valora2x

value

welt

wmf

Case Studies

massdiscounters game

Solutions Massdiscounters

SAP Store Solutions by GK

Seamless Expansion in Southern Africa

jysk2x

Solutions JYSK

GK/Retail POS
Label Poster Printing
Stored Value Server
Basic Online Basket integration

International Sales and Delivery Processes

tally2x

Solutions Tally Weijl

SAP Omnichannel POS by GK

Fashion anywhere, any time!

valora2x

Solutions Valora

SAP Point-of-Sale by GK

Centralized real-time management

smyths2x

Solutions Smyths Toys

SAP Omnichannel POS by GK

Omni-Channel for a Seamless Customer Journey

hornbach2x

Solutions Hornbach

GK/Retail POS
GK/Retail Enterprise Cockpit
GR/Retail Storemanager
GK/Retail Stored Value Servers

HORNBACH's “FastPOS” project

fressnapf2x

Solutions Fressnapf

SAP Point-of-Sale by GK
SAP Offline Mobile Store by GK
SAP Label & Poster Printing by GK
SAP Store Device Control

A standardized, central store-level solution

depot2x

Solutions DEPOT

GK/Retail POS
GK/Retail Backoffice
GK/Retail Enterprise Cockpit
GR/Retail Storemanager

GK/ Retail for Depot

telekom

Solutions Telekom-Shop

GK/Retail POS
GK/Retail Backoffice
GK/Retail Enterprise Cockpit
GR/Retail Storemanager

GK/ Retail for Telekom Shops

coop2x

Solutions coop

GK/Retail POS
GK/Retail Backoffice
GK/Retail Enterprise Cockpit
GR/Retail Storemanager

GK/ Retail for Coop

Case Studies | AIR - Artificial Intelligence for Retail

11team

11Teamsports

AIR Dynamic Pricing

Successful price management in online shop and store

11team

1-2-3.TV

GK AIR Personalization

Omnichannel-Personalization - live and in colour

bader

BADER

AI Personalization Service

Precisely tailored recommendations for quality products achieve high customer resonance

brands4friends

brands4friends

AIR Dynamic Pricing

Ensuring optimal prices and increased margins for quickly rotating products

brands4friends

coop

GK AIR Personalization

Relevant purchase incentives in the supermarket industry:
Coop inspires customers with individual coupons

thalia

Thalia

AIR Personalization

Individual customer approach in various channels

sanicare

SANICARE

AIR Personalization

Personalized customer approach in online shop and newsletter

lampenwelt

Lampenwelt

AIR Personalization

Making customers’ eyes light up

westfalia

Westfalia

AIR Personalization

Personalized customer approach in various online shops

wmf

WMF

AIR Personalization

Drinking and eating with pleasure: WMF recommends relevant products for the best culinary experiences