Simplify the customer journey and improve loyalty

 

 

 

Overview

General Merchandise & Specialty

Online retail has made convenience a customer requirement – they expect nothing less. We’re here to help you stand out – online and in-store – with an end-to-end service-based approach.

GK’s robust solution suite helps you create valuable, memorable customer interaction. Anywhere and anytime.

Your store is the ideal place to personally engage with shoppers. And the technology you use should help improve that experience.

We build solutions that empower your sales associates to offer personalized recommendations and new services that extend the value of a sale. With our clienteling features, you can leverage consumer data across all channels - even while offline - to better engage with customers and drive long-term relationships.

From cross-sells and up-sells to custom fitting and home installation, our mobile customer engagement solutions and omnichannel point of sale platform make it easy for your team to provide incredible service where customers need it most.

cloud4retail

CLOUD4RETAIL

Solutions

OmniPOS

OmniPOS

OmniPOS stands for more than the classic POS. With OmniPOS, we offer you the world's leading platform for every retail format and every customer touchpoint. The open services architecture and powerful application suite allows for a quick and agile market response, inspires your customers, and seamlessly connect all channels.

With OmniPOS, you can rely on an integrated platform that delivers a unique customer experience across all touchpoints while remaining open for a wide range of extensions.

Artificial Intelligence for Retail (AIR)

Artificial Intelligence for Retail (AIR)

AIR is GK Software’s cloud-based AI platform. Offering customized processes for retail trade, its powerful self-learning algorithms and real-time decisioning enable deep insights into customer behaviour, helps to open up new business opportunities and increases added value for your business.

AIR's Dynamic Pricing utilizes machine learning to calculate optimal prices in real time.
You define your own pricing strategies to achieve your goals and increase sales, revenue, and margin targets.

With AIR's personalization module, you can play out personalized recommendations at all touchpoints to engage your customers with the right offers at the right time.

Mobile Merchandise Management

Mobile Merchandise Management

Our Mobile Merchandise Management application enables smooth end-to-end product control and significantly improves the quality and value of your company's inventory data.

GK Engage

GK Engage

Your customer’s smartphone is an ideal mobile customer loyalty tool to offer a full range of modern mobile services, from infotainment to personalized coupons and payment methods. GK Engage is a feature rich white label solution that can also be integrated modularly into Android or iOS applications.

 

Self-Checkout

Self-Checkout

With the OmniPOS platform, all options are available. You can seamlessly integrate self-checkout into your IT landscape, operating it over the same infrastructure as cash registers and scales. You can directly integrate conventional SCOs from third-party vendors, or you can operate self-configured hardware with the self-explanatory SCO interface of OmniPOS.

OmniScale

OmniScale

With OmniScale, your scales fit seamlessly and completely into your store IT landscape. OmniScale allows you to use different scale types from multiple manufacturers, using the same data supply and disposal structures as cash registers and other devices in your stores. At the same time, you can use the scales to target your customers with pinpoint loyalty campaigns and promotions, or at the point-of-sale and other touchpoints in your OmniChannel environment.

Mobile POS

Mobile POS

With the fully integrated Mobile POS, you can reduce queues at peak times and increase the recommendation quality. The mobile solution leverages the OmniPOS platform’s entire infrastructure, enabling cashiers to process all transactions with a fully client-enabled POS solution from anywhere in the store.

Frictionless Checkout

Frictionless Checkout

The OmniPOS platform helps you run your unattended retail outlets or pop-up stores. OmniPOS can be used in conjunction with the Mobile Consumer Assistant to implement smartphone-driven capture and payment concepts. The open platform also makes integration of other data entry options such as cameras or intelligent shelves easier, ensuring store processes are handled in the background and seamlessly integrated into your overall landscape.

Label & Poster Print

Label & Poster Print

GK/Retail Label & Poster Print covers the business-critical process of poster and label printing. Price changes made in the head office are executed automatically and time-controlled in the respective stores. In addition to classic printed labels and posters, digital media is also included supplying electronic shelf labels with the right content at the right time.

What our customers say