February 11, 2022
5 min read

2021 in Review: GK Continues to Lead Omnichannel Retail Innovation

2021 proved to be another exciting year for retailers of all sizes and verticals, from navigating supply chain challenges and labor shortages to implementing click-and-collect services and cashierless formats.

GK was there every step of the way, reinforcing our mission to be the world's leading provider of comprehensive retail applications for real-time omnichannel business systems. 

As we prepare for an even more exciting 2022, we've highlighted our top successes of 2021, including customer wins, product launches and our work with partners.

Global success

In 2021, GK saw significant global success, including:

  • Over 20,000 new retail and payment installations
  • Implementations across 100,000 stores in more than 60 countries
  • Office openings in France and Singapore

New and innovative solutions

2021 saw the announcement of CLOUD4RETAIL 5.19, the enterprise-class, unified platform for every retail format. The feature-rich open platform offers unrivaled time-to-market for retailers of all sizes to scale their business.

To usher in the era of contactless shopping, we also launched a new scanless format, GK Go, which helps shoppers check in, grab items, and pay on their phone or simply walk out of the store. Unique to other scanless formats, shoppers using GK Go can see their basket content, item information, prices, promotions and more at any point – not just after they leave the store.

Strategic partnerships

GK has partnered with several companies to provide added value to retailers, including:

  • Flexa – Retailers can accept dozens of different digital currencies in a fast and fraud-proof manner.
  • IBM – Retailers are able to adapt to the digital era by offering consumers an enhanced and connected omnichannel experience.
  • AWS – CLOUD4RETAIL OmniPOS 5.19, T+ Enterprise andCentral EJ, Returns and Loyaltysolutions are now available on Amazon Web Services, Inc. (AWS), running on cloud-native services.

A growing roster of customers

This past year, GK partnered with leading grocers, convenience stores, QSRs and full-service restaurants, fashion, and other retail segments to provide flexible enterprise-class solutions on the industry's most advanced platform.

Hy-Vee completed a full deployment of the GK OmniPOS, TransAction+ Payments and GK Drive forecourt solutions in all its convenience stores. The deployment enables Hy-Vee to deliver the same futureproof and scalable services to its customers at the pump and in the store. 

You can read more about Hy-Vee's rollout in Convenience Store Decisions and Chain Store Age.

Empowering retailers in 2022

As we continue to help businesses power the modern retail experience, we look forward to a successful 2022!

Click here to learn more about our achievements over the course of 2021.