April 10, 2018 | Raleigh, NC
5 min read

GK Software Announces cloud4retail, the First Fully Managed Service to Provide Enterprise-Class Omni-Channel POS through the Cloud

April 10, 2018

GK Software, a global leader in omni-channel retail, today announced the availability of cloud4retail in North America, the first fully hosted and managed service for a true enterprise point of sale (POS) solution, GK/Retail OmniPOS. Deploying cloud4retail allows retailers of all sizes to use any combination of GK’s leading omni-channel applications in a fully-managed cloud environment for increased scalability, agility, accessibility and security, all with a reduced burden and cost to the retailer’s IT infrastructure and staff. The platform delivers full omni-channel capabilities, including personalized recommendations, marketing automation and dynamic pricing driven by AI and a robust mobile architecture to manage any transaction anytime, anywhere.

Through the SaaS framework, GK Software covers the complete operation of the cloud4retail platform, including all maintenance and professional services associated with setting up stores and users and running both the technology stack and the application. This leads to a significant reduction in operational and labor costs over time, eliminates the severe cost of regular hardware upgrades and eliminates the requirement to maintain technical expertise in-house. Ultimately, the comprehensive service allows retailers to focus on their core focus of selling products.

cloud4retail comes with standard availability in the SAP® HANA Enterprise Cloud or Microsoft® Azure Cloud environments but can also be customized to meet the needs of any existing IT infrastructure. This creates a fast time-to-market with the needed flexibility for implementing new business processes. The system meets international IT security and data protection guidelines, includes multi-level security scenarios for smooth operation, and promises high availability with high-end backup and recovery mechanisms.

“Retailers today require far greater scalability, flexibility and power to meet the demands of the emerging unified commerce environment,” said Michael Jaszczyk, CEO, GK Software USA. “cloud4retail allows them to break free from the limitations of legacy, on-premise platforms and capitalize on the efficiencies of a fully-serviced, cloud-based framework while enjoying the benefits of best-in-class point of sale capabilities.”

All GK Software solutions are designed for use in traditional in-store scenarios and also for deployment in the cloud. Now, the cloud4retail platform allows retailers to deploy the entire suite of GK Software’s omni-channel applications in a fully-serviced cloud environment, including:

  • OmniPOS
    [Text Wrapping Break]The OmniPOS platform from GK Software acts as a hub for individual sales channels and enables retailers to access every point of sale functionality throughout the entire enterprise, regardless of where a transaction occurs, without ties to hardware. All relevant processes are integrated and available across the omni-channel environment – from stores to ecommerce sites to mobile devices – in real-time.
  • Mobile Customer Assistant
    [Text Wrapping Break]The GK Mobile Customer Assistant, which is also sold by SAP, enables GK Software to offer retailers an all-in-one solution for the smartphones of their digitally-minded consumers. The mobile white label solution manages infotainment, coupons and promotions, digital stamp cards and mobile payments processes and acts as a reader for self-scanning as part of BYOD scenarios. This enables companies to efficiently introduce modern customer services in an integrated mobile customer app.
  • Omni-Channel Personalization
    [Text Wrapping Break]GK Software also integrates artificial intelligence to process massive volumes of data from all physical and digital touchpoints in an average time of 25 milliseconds, allowing retailers to easily process product portfolios with several million items and provide personalized recommendations, marketing automation and dynamic pricing. Combining the modules allows retailers to optimize their personalization strategy, sales and margins.
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