Customers
What our customers say
“We want to provide our customers with the best deals and professional advice in the online shop. That is why we are constantly on the lookout for innovative technologies. GK AIR Personalization allows us to provide every customer with the right product, specifically adapted to that customer’s personal preferences. By using it, both customer satisfaction and sales from recommendations have increased in a short period of time.”
Head of Online Pharmacy SANICARE
“After the successful launch of the new coop.ch omnichannel platform, GK AIR Personalization is another powerful engine to improve the customer experience. In addition to the strategic consulting provided on the project, the range of functions and the software's performance were the main reasons for our decision to partner with GK Artificial Intelligence for Retail AG.”
Head of Omnichannel Experience Solutions, Coop
“For us, customer loyalty comes first. We have been working successfully with GK Artificial Intelligence for Retail AG for many years to promote this. What we particularly appreciate about the AI solution is the stability and performance in terms of the high requirements of our platform and the positive contribution to the development of our key performance indicators.”
Head of Product, Parfümerie Douglas GmbH
"Our price management has been very successful with GK Artificial Intelligence for Retail AG and we have decided to pursue this partnership over the long term. We have been impressed with the intelligence behind the pricing solution and the professional support on the part of the GK AIR project team."
Director of Sales at 11teamsports
"We chose GK AIR Personalization as our personalization solution because it achieved the best results in our A/B/C tests compared to the other competitors. For us, good consulting and support was also important. During the PoC, we were encouraged that GK was the right partner for us."
Director Digital Technology at HSE
„We have been working with GK Artificial Intelligence for Retail AG for many years and are impressed with GK AIR. The realtime algorithms used in the personalization solution ensure a high customer response. For us, an integrated, personalized customer approach across all channels is the key to successful customer retention.“
Director of Sales eCommerce and Marketing at Thalia
“GK AIR Personalization is the perfect basis for the successful implementation of our entire personalization strategy across all sales channels. In addition to personalizing our online shop, it also includes telephone orders via our call center or our smart TV app. We are currently evaluating use cases for marketing automation and dynamic pricing – we are looking forward to the results of applying these innovative technologies.”
Executive Vice President Digital Transformation, Technology & BI at1-2-3.tv
Key features
Increased efficiency
Simple recognition and selection of the right item at the point of sale, scales or self-checkout minimizes errors in selecting products.
Enhanced shopping experience
Customers spend less time at the checkout and scales, and queues are minimized.
Additional fraud prevention
The extremely high item recognition rate leaves little scope for fraud
AI application learns automatically
Automatic reactions in terms of the product range, especially for newly introduced products
