Unified commerce services through the CLOUD4RETAIL platform

 

Any service, any device, anywhere

 

 

 

Overview

OmniPOS®

A powerful package of services that enables you to access every functionality, not only in the store, but throughout the entire enterprise.

GK Software breaks down the barriers to unified commerce with its GK/Retail OmniPOS solution for point of sale.

24%
Customers from the Global TOP 50
10%
Market Share Tier 1 in Europe
35%
Market Share Tier 1 and Tier 2 in Germany
500Billion USD
Total Annual Revenue of all GK Customers

Key Features

One platform for all store processes

One platform for all store processes

OmniPOS® is not a legacy POS solution. It is the services package from the CLOUD4RETAIL platform for the orchestration of all business processes in the store.

With the OmniPOS® services package powered by cloud4retail there’s one platform for all processes. This enables consistent processes, uniform data management and clear communication structures. You avoid isolated applications and reduce service costs and maintenance efforts in the long term.

Any device, any service, anywhere

Any device, any service, anywhere

Don’t let your hardware limit your options. Enjoy a solution you can use anywhere and on any device.

Hardware and operating systems should not dictate your business. The OmniPOS® services package gives you the freedom to choose the capabilities that best suit your business. It also allows your customers to decide which device they use to interact with you.

Maximum flexibility

Maximum flexibility

With OmniPOS®, you have unlimited freedom to respond to any market demand.

You can easily tailor the solution to meet your precise needs. Our five-step extension model allows you to react quickly to constantly evolving market conditions.

Multi-Client Capabilities for the Whole Enterprise

Multi-Client Capabilities for the Whole Enterprise

Even the most complex corporate structures can be managed efficiently with a small footprint.

Whether you’re a grocer with gas stations or a department store with restaurants, managing retail operations across sectors is no problem with OmniPOS®. Its multi-client capability allows you to run different business areas or sales lines in parallel on one database installation. Use the same software for all your activities and reduce complexity, cost, and time.

Modular, Critical, and in Real Time

Modular, Critical, and in Real Time

Modern retail calls for continuous processes – regardless of where or when the consumer makes a purchase.

With OmniPOS®, all critical retail processes are available as services – creating unrivalled agility for access and use at any location and on any device.

Highly Available and Cluster Aware

Highly Available and Cluster Aware

OmniPOS® is specifically optimized for high availability, providing all required data at any time to all systems.

All key components of the OmniPOS® package are cluster-compatible and scalable according by connecting additional network nodes. Load balancing optimally distributes the workload to minimize response time and maximize throughput.

Proven for medium and large retailers

Proven for medium and large retailers

OmniPOS® is built for global retail and used successfully in more than 60 countries.

The services package is not limited in terms of company size, the number of countries or the systems used. That's why leading international retailers trust it.

Cloud Ready

Cloud Ready

OmniPOS® is an enterprise-grade services package designed for use in any cloud environment.

OmniPOS® is the first complete enterprise store solution in the cloud. SAP® HANA Enterprise Cloud or Microsoft® Azure Cloud is standard, and can be customized to meet the needs of any IT infrastructure.

 Extensions

The fastest way to bring innovation into your stores

Minimizing time-to-store in five steps

 

Customization

STEP — 01

Basic Customization through Parameters

Even the most complex corporate structures can be managed with a small footprint. The OmniPOS® multi-client capability allows you to run different business areas or sales lines in parallel on one database installation. This lays the foundation for running the solution either as a software-as-a-service or in the cloud.

 

Process Modelling

STEP — 02

Process Modelling

A Domain-Specific Language (DSL) defines the internal workflow and checkout operation procedures. Retailers can directly adapt, transfer, and activate the generated process descriptions in real time, without a software update or separate rollout.

 

User Interfaces

STEP — 03

Implementation of User Interfaces in HTML5

Implementing the immediate user environment is achieved by customizing the structure and design of the graphical user interface. It is based on HTML5 and CSS, making it extremely flexible and easy to adapt to the needs of different device classes.

 

App-Enablement

STEP — 04

App-Enablement

App-enablement for OmniPOS® is a revolutionary expansion concept. It allows retailers to integrate external apps directly into the POS interface. They can communicate with the checkout and access external web services via an API. As a result, functional extensions can be carried out very quickly, without interference with the core system. The apps provide additional features for the user or useful end-user applications right at the POS. Examples include customer and context specific product recommendations, detailed product information, and third party systems process-oriented integration.

Extension by Programming

STEP — 05

Extension by Programming

OmniPOS® provides a complete software development kit (SDK) that enables release-compatible extensions at all levels of the system. Rigorous development patterns ensure that customer-specific adjustments and extensions do not alter the standard product. Documented APIs, a clear layer architecture, and technologies such as Inversion of Control and Dependency Injection prevent changes to the product core and reduce migration complexity.

What our customers say

“We are absolutely convinced that a personalized customer approach can provide successful results. By offering relevant product recommendations in our email campaigns, we achieve significantly higher click through rates and sales figures. In addition, real-time algorithms replace the manual effort required in selecting suitable products to recommend customers.”
Alexandra Connor
Head of CRM at WMF
"We use the personalization solution from GK Artificial Intelligence for Retail AG to offer our customers an excellent shopping experience with individual recommendations. In addition to building strong customer loyalty, we were able to achieve a striking and measurable increase in sales from recommendations through the use of the AI solution and its recommendations. We also use the solution to create personalized customer targeting in the online store and for the newsletter. The precisely fitting product recommendations, which are generated in real time, lead to a high response on the part of our recipients."
Lorenz Würgler
Head Of Ecommerce Coop Bau + Hobby
“GK’s ability to integrate new technology with older systems is invaluable for building a multi-year roadmap that allows us to upgrade existing systems in stages and maximize future value without creating unnecessary complexity during the transition. The team consistently delivers excellent technology solutions that enable our company to quickly adapt to evolving customer expectations and provide a great retail experience. GK’s dedicated and professional support performance has been vital to the ongoing success of our partnership since 2012.”
John Greene
Vice President, Store Systems, Beall’s, Inc.
“GK’s platform has served us a very stable environment over the past 10 years, with minimal downtime or support cost to us. We have the flexibility to customize functions and run promotions and markdowns to address the needs of our business. GK’s team has helped us understand and define the future of POS technology and we look to them to provide true OmniPOS services for our customers, including self-checkout, mobile cart, BOPIS and more. I strongly recommend looking at the GK platform, especially if you are an SAP shop looking for seamless integration.”
Sandeep Chawla
SVP, Shared Services and Head of IT, 99 Cents Only Stores
“With SAP Omnichannel Point of Sale by GK, we have a uniform solution that enables us to centrally control over 700 stores and 14 online shops in 38 countries worldwide. Any local requirements for stores are mapped by integrated country packages. What’s more, our customers benefit from a seamless and personalized shopping experience. Thanks to App-Enablement, we can react flexibly to trends worldwide with SAP Omnichannel POS by GK, as well as implement new features and use them quickly in the Tally Weijl branches. These features in combination with cloud readiness, position us optimally for the future.”
Tally Weijl
“For us, customer loyalty comes first. We have been working successfully with GK Artificial Intelligence for Retail AG for many years to promote this. What we particularly appreciate about the AI solution is the stability and performance in terms of the high requirements of our platform and the positive contribution to the development of our key performance indicators.”
Norbert Roberg
Head of Product, Parfümerie Douglas GmbH
“GK AIR Personalization is the perfect basis for the successful implementation of our entire personalization strategy across all sales channels. In addition to personalizing our online shop, it also includes telephone orders via our call center or our smart TV app. We are currently evaluating use cases for marketing automation and dynamic pricing – we are looking forward to the results of applying these innovative technologies.”
Manuel Marchese
Executive Vice President Digital Transformation, Technology & BI at1-2-3.tv
“After the successful launch of the new coop.ch omnichannel platform, GK AIR Personalization is another powerful engine to improve the customer experience. In addition to the strategic consulting provided on the project, the range of functions and the software's performance were the main reasons for our decision to partner with GK Artificial Intelligence for Retail AG.”
Frederik Mantel
Head of Omnichannel Experience Solutions, Coop

 

 

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