- 8 weeks, 3 countries, 100 stores – New complete POS solution from RETAIL7 successfully implemented at BUTLERS
Berlin, Germany – Lifestyle brand BUTLERS, which has been offering everything related to home accessories, decorative items, and gifts for over 25 years, has teamed up with RETAIL7 to roll out a new checkout solution for over 100 stores in Germany, Austria, and Switzerland in just eight weeks.
In less than eight weeks – from initial contact to go-live – Retail7 implemented a fully functional point-of-sale solution for more than a hundred stores in three countries for the lifestyle brand. The project not only included the implementation of classic POS functions, but also seamless integration into existing central systems and ensuring compliance with all fiscal requirements. The technical implementation was completed in record time. The new POS infrastructure was completely set up and rolled out within just three weeks.
In addition to RETAIL7's feature-rich standard SaaS solution, the complete integration into SAP S/4 HANA in a very short time was an important factor in the success. The company's voucher process, including server connection, was also reliably implemented. In addition, the homeCLUB customer loyalty program was successfully integrated.
“RETAIL7 has achieved an extraordinary feat. Not only did they deliver a completely new POS solution in a very short time, but the team also understood our business immediately and configured the standard solution to our requirements as quickly as possible, thus ensuring the continued operation of our stores,” explains André Martens, who manages BUTLERS GmbH & Co. KG together with Ricky Schneidewind as Managing Director.
Pilot and rollout in record time
The pilot system was set up in no time and then successfully tested at the company's headquarters in Cologne. Just one week later, 200 new POS terminals were centrally prepared by BUTLERS, delivered to over 100 stores, and set up with the support of Telekom.
Just three days later, all stores went live with the new POS system. This meant that the important Easter and spring business could continue without interruption despite the changeover. "The project shows what is possible with our lean, cloud-native SaaS POS solution. The combination of a preconfigured system, retail and ERP expertise sets new speed records in integration and project duration. We are proud of the entire team and would like to thank BUTLERS for the trust they have placed in us and for the great cooperation," says Christian Scheifele, Senior Vice President and Business Unit Lead at Rertail7, summarizing the success.
About BUTLERS
BUTLERS was founded in 1999 and employs a total of over 800 people. BUTLERS offers home accessories, decorative items, and gifts in around 100 stores in Germany, Austria, and Switzerland, online, and at 21 franchise locations in other European countries. In addition, BUTLERS sells its products at over 5,000 external points of sale across Europe. The company is headquartered in Cologne. It has received multiple awards for its innovative concept. Since 2022, BUTLERS has been part of home24 SE, one of the largest online destinations for home and living based in Berlin. For more information, visit: www.butlers.com.
